Not your typical sales- or marketing-based CRM
Created by a Service Provider for Service Providers, CourtFact’s Client Resource Manager (CRM) is not your typical sales- or marketing-based CRM. Our focus is providing your operation with the tools to make the best Client experience available.
Oftentimes our Clients are experiencing one of the most difficult times in their lives; they are in trouble, they are not sure what the outcome of their situation will be and frankly they do not know how to navigate the world they are thrust into a lot of times. Our jobs as Service Providers are to help clients progress through their programs as easily as we can while promoting their ability to stay compliant. If clients stay on track and in compliance, they avoid further repercussions, we as Service Providers reduce our operational expense and courts and agencies do not get bogged down with additional work. Those specific positive details help position us as vital players in the process and further embed us with our partner courts and agencies.